Service Descriptions and Specific Privacy Notices

Communities, Libraries and Learning Service Description

Service: Glasgow Communities and Libraries (Communities, Libraries and Learning)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives. Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Communities and Libraries is a service within Glasgow Life. See Contact Us for details of our data protection officer.

(Purposes) Why do we need your personal information and what do we do with it?

Glasgow Communities and Libraries service manages, operates and delivers a range of services at community facilities and libraries throughout the city, aiming to enable the people and communities of Glasgow to improve their quality of life through culture, sport and learning. Glasgow Communities and Libraries process personal information to allow us to develop programme and content in respect to our public tasks.

For example, when we process your Library membership it gives you access to a wealth of information, resources and services through Glasgow's network of 33 libraries, which includes the world-famous Mitchell Library and we need your name and contact information in order to provide you with access to the full range of services.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Sport Service Description

Museums Service Description

Service: Glasgow Museums (Museums and Collections)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives. Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Museums is a service within Glasgow Life. See contact us below for details of our data protection officer.

(Purposes) Why do we need your personal information and what do we do with it?

Glasgow Museums provide an internationally renowned, award-winning museum service, on behalf of Glasgow City Council as part of our public function. It’s the largest civic museum service in the UK operating ten sites across the city as well as the Special Collections and City Archives housed at the Mitchell Library. We continue to contribute to the city’s Visitor and Tourism Plan, economic development, world class status and local neighbourhoods through delivery of core services, ambitious programming and capital projects with a service mission of “connecting people, objects and place”. Glasgow Museums process personal information to allow us to develop programme and content in respects to our public tasks.

For example, when we process Museum Enquiries about our collections we need your name and contact information in order to respond to your enquiry.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Arts, Music and Cultural Venues Service Description

Service: Glasgow Arts and Music (Arts, Music and Cultural Venues)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives. Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Arts and Music is a service within Glasgow Life. See Contact Us for details of our data protection officer.

(Purposes) Why do we need your personal information and what do we do with it?

Glasgow Arts and Music creates, manages, operates and delivers a range of high-profile venues, festivals, learning programmes, and cultural events of international significance. Working across a range of art forms, the service enhances the standing of Glasgow on the world stage, while delivering local activity at the heart of vibrant communities, providing pathways for all citizens and visitors to experience, and participate in, high-quality cultural activity. Glasgow Arts and Music process personal information to allow us to develop programme and content in respect of our public tasks and to perform contracts or take steps to enter into a contract.

For example, when we process your Ticket purchase it gives you access to events throughout Glasgow’s Cultural Venues including the Glasgow Royal Concert Hall, City Halls, Old Fruitmarket and other venues across the city.

We need your name and contact details to let you purchase tickets for our events by creating your own specific account. We need this information along with your billing information in order to process your payments and dispatch your tickets.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Glasgow Convention Bureau Service Description

Service: Glasgow Convention Bureau

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives. Glasgow Life, the operating name of Glasgow Culture and Sport and of Culture and Sport Glasgow (Trading) C.I.C., is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Convention Bureau is a service within Glasgow Life. See Contact Us below for details of our data protection officer.

(Purposes) Why do we need your personal information and what do we do with it?

Glasgow Convention Bureau is responsible for positioning Glasgow as a major conference destination within the UK and internationally working in partnership with businesses and academia. The bureau manages a range of activity, including researching, attracting and supporting a variety of conferences to the city. The bureau also manages conference accommodation bookings. Glasgow Convention Bureau processes personal information to allow us to secure conference business and to provide conference and visitor services to the city that meet our public task.

For example, when we process your literature requests, where you request city tourist information leaflets for your conference attendees, we need your name and contact information in order to provide you with these services.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Development/Fundraising Service Description

Service: Fundraising Team

(Controller) Who we are?

Glasgow Life as a charity (charity no:SC037844) delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives. Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Life’s Fundraising Team is a service within Glasgow Life. See Contact Us below for details of our data protection officer.

(Purposes) Why do we need your personal information and what do we do with it?

The Glasgow Life’s Fundraising Team inspires Glasgow’s citizens and visitors to support our fundraising campaigns, appeals and projects to make a positive impact on individuals, the communities in which they live and the city as a whole. Over 75% of the population of Glasgow benefit from our programmes, services and activities every year through our Arts, Communities, Events, Museums, Sport, Young Glasgow, Music programmes and Libraries service, on behalf of Glasgow City Council as part of our public function. The Fundraising team process personal information to allow us to process donations, manage memberships and corporate sponsorships.

For example, in order to process your donation or membership we need your name, contact and financial information in order to process the payment and send confirmation of your donation or send your membership card.